Terms and conditions

Version 1.0 · 2 August 2026

In one paragraph. You buy one adaptive practice test for one child, and you get a report - and on the larger plan, a workbook. It is practice material, not an official school assessment, and the score is an estimate with a stated margin of error. Because the test is made available immediately, you give up the 14-day right to withdraw at the moment you buy, and we ask you to confirm that on the checkout page rather than burying it here.

1. Who you are contracting with

Point of Progress is a product of , a limited company registered in Hungary.

Payment is taken by our payment provider acting as merchant of record. That means the provider is the seller of record for the transaction and is responsible for charging and remitting VAT in your country. Your receipt will come from them. We remain responsible for the service itself and for your data.

2. What you are buying

Three subjects are available - maths, reading and writing - and a purchase covers one subject, chosen before the test begins. A second subject is a second purchase.

One purchase covers one child taking one test. The test is taken once and does not restart - that is a measurement requirement, not a commercial one, and it is explained on the screen before the test begins.

3. What it is not

This is practice material. It is not an official assessment, it is not accepted by any school or examining body, and it is not affiliated with, endorsed by or connected to any test provider. The score is an estimate of ability on a defined scale, reported with a range because any test of this length has a margin of error. We show that range rather than hiding it.

Nothing here is educational, psychological or medical advice. If you have concerns about your child's learning, speak to their school or a qualified professional.

4. Your right to withdraw, and why it ends immediately

For digital content supplied at once, EU and UK consumer law lets you give up the 14-day cooling-off period so that you can start immediately. On the checkout page you confirm two things together: that you ask for immediate access, and that you understand you therefore lose the 14-day right to withdraw.

Until the test is actually made available, the right still exists and we will honour it. Our withdrawal function is on the site, it takes two clicks, and every declaration is recorded and acknowledged - including any we cannot grant, with the reason.

None of this affects your rights if what we supplied is faulty or not as described.

5. Deadlines

A purchased test must be started within 365 days and, once started, finished within 30 days. The finish window exists because a score assembled over two months measures two different children. We send two warnings before each deadline.

6. Price and payment

Prices are shown in US dollars, inclusive of tax, and the number you see is the number you pay. The same price applies wherever you are.

7. Delivery

Everything is delivered electronically and immediately. There is nothing to ship and no delivery charge.

If an email does not arrive, check the spam folder first, then use the contact form. Nothing is lost: your purchase exists on our side whether or not the email reached you.

8. Refunds and cancellation

Before the test is made available, cancel for any reason and get a full refund. Use the withdrawal function or the contact form.

After the test has been made available, the statutory right ends because you asked for immediate access. We will still refund you in these cases:

What we will not refund: a score that was lower than you hoped. An honest score is the product, and a refund policy that treats a disappointing result as a defect would put pressure on us to inflate scores.

Refunds go back to the original payment method, usually within five to ten working days depending on your bank. Ask through the contact form and we will reply within two working days.

9. Promotions and price changes

Anything you have already bought stays at the price you paid - we do not charge more later for something already purchased. If a price is ever described as introductory or promotional, that will be stated with it, together with when it ends.

10. Acceptable use

The questions, the report and the workbook are ours and are licensed to you for the use of one household. Please do not republish them, resell them, or use them to train a model. Do not attempt to extract the question bank or interfere with the service.

11. Our liability

We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded - and your statutory rights as a consumer are unaffected by anything in these terms. Subject to that, our liability is limited to the amount you paid.

12. Ending the agreement

You can ask us to delete your data at any time, which ends the service for you. We can end it if these terms are seriously breached, for example an attempt to extract the question bank.

13. Restrictions, and what we do not sell

This is a digital product sold to adults for the use of one child in their care. We do not sell to children, we do not sell hardware, and we have nothing to export - so no export control applies. We can supply anywhere our payment provider can take a payment; if they cannot process your card in your country, we cannot complete the sale.

The service is offered in English only at present.

14. How this contract is made, and in what language

The contract is concluded when our payment provider confirms your payment and we send your access link. Until that moment nothing is agreed. There is no paper contract and no signature: what is agreed is the wording on this page as it stood when you paid, together with the plan, subject and grade you chose on the checkout page.

These terms are in English and English is the language of the contract. If we ever publish a translation and the two disagree, the English version governs.

We file it. We keep a record of your purchase - what you bought, what you paid, which version of these terms was on screen, and the two consents you gave - for twenty-four months. Ask us and we will send you your copy. There is no code of conduct we have signed up to.

15. If something is wrong: complaints

Use the contact form, which reaches the same inbox as everything else and does not need an account. The contact page also gives our email address directly if you would rather write yourself. Tell us your six-character reference if you have one; it is on your report and your workbook.

What we commit to. We acknowledge every complaint within two working days and answer it properly within thirty days. If we reject it, we say why in writing and tell you what you can do next. We keep complaints and our answers for five years.

16. If we cannot agree: the conciliation board

You do not have to accept our answer. As a consumer you can take the matter to a conciliation board free of charge, and you can do that whether or not you complained to us first - though we would rather you asked us first.

The board competent for our registered seat is the Pest County Conciliation Board (Pest Vármegyei Békéltető Testület), operated by the Pest County and Érd Chamber of Commerce and Industry:

Pest Vármegyei Békéltető Testület
Seat and mailing address: 1055 Budapest, Balassi Bálint utca 25. IV. em. 2., Hungary
Telephone and fax: +36 1 792 7881
panaszrendezes.hu, which lists their email address and the form to start a case

We give their address, phone and website rather than their email for the same reason our own address sits behind a click: an address written into a page is harvested by every crawler that passes, and that is as true of a public body's inbox as of ours. The law asks for the seat, the mailing address, a telephone number and an internet contact, and those are all here.

You may instead use the board for the county where you live, or where the dispute arose. We are obliged to take part in the procedure and we will.

The consumer protection authority. You can also complain to the government office for your county (in Hungary, the kormányhivatal consumer protection unit). For anything about your personal data rather than your purchase, the authority is the NAIH - see the privacy notice.

17. Law and where a case is heard

Hungarian law applies. If you are a consumer resident elsewhere in the EU or the UK, you keep the protection of the mandatory rules of your own country, and you may bring proceedings in the courts of the country where you live.

Nothing in these terms takes away a right the law gives you as a consumer. Where a sentence here and the law disagree, the law wins and the rest of these terms still stand.

18. Talking to us first

Most problems are a mistake rather than a dispute. Please use the contact form before anything more formal - we would much rather fix it.